Shipping & Return Policy

WHOLESALE WARRANTY, RETURNS & SHIPPING POLICY
 
If, for any reason, you are not fully satisfied with a purchase from us, return the merchandise, in its original condition and unopened, within 30 days of purchase for an exchange, credit, or refund. Restocking fees of 20% may apply to stock orders. Contact Customer Service at Luxelathersoapco1989@gmail.com before returning merchandise to ensure prompt and proper credit to your account. Returned merchandise must have a Return Authorization Number visible on the outside of the package.
 
Important:
 
1. It is essential to inspect and count your package "before" you sign for them. If you have shortages, damages, or problems, you should note this on the delivery receipt. 
 
2. If you have visible damage to any portion of your order, you should refuse those boxes that are damaged. Look for crushed corners, wetness, and punctures.
 
3. Shipping Charges and Freight prices do not include shipping charges. Depending on your order's amount, you will need to provide your freight. If you need assistance with the freight/shipping choice, please contact us at Luxelathersoapco1989@gmail.com. We will be happy to assist you. 
 
4. Rush Delivery We offer rush delivery at an additional charge. Contact us at Luxelathersoapco1989@gmail.com for information on next-day delivery or second-day air service.